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FAQ

Frequently Asked Questions About HOLOFAN

Quick, clear answers about 3D hologram displays, setup, compatibility, content, purchasing and support. Can’t find what you need? Our team is happy to help.

01 · Topic

HOLOFAN & holographic technology

What HOLOFAN is, how hologram fans create a floating image, and where they work best.

What is a HOLOFAN?

HOLOFAN is a commercial 3D hologram fan: a holographic display that uses rapidly rotating LED blades to make bright visuals appear to float in mid-air. The range runs from the compact HOLOFAN DESKTOP and the flagship HOLOFAN to HOLOFAN ULTRA, HOLOFAN HDMI and the large-format HOLOFAN MAX, plus HOLOHUMAN™ and HOLOWALL™ systems for larger installations.Explore all HOLOFAN displays →

How does a 3D hologram fan work?

Hologram fans use persistence of vision. LEDs mounted on the rotating blades display precise image sequences, timed to the blades’ position, fast enough for the viewer to perceive one complete floating image. The display itself is a flat rotating plane; the sense of depth comes from the content, which is why visuals designed for holographic playback look strongest.How does a hologram fan work? →

Are hologram fans real holograms?

No. A hologram fan is not a true optical hologram. It is a rotating LED display engineered to create a floating-image effect that appears three-dimensional to the viewer. The effect comes from the spinning LEDs and dark, high-contrast content rather than from laser or optical holography.What is a 3D hologram fan? →

What can HOLOFAN displays be used for?

HOLOFAN displays are designed for commercial environments: trade shows and exhibitions, retail stores and storefronts, events and brand activations, hospitality and entertainment venues, corporate spaces, museums and education. Typical uses include product showcases, logo and campaign loops, launch moments and attention-grabbing signage.Explore holographic display solutions →

Can HOLOFAN displays work in bright environments?

They can be used in illuminated indoor environments, but perceived contrast depends on the display’s brightness, surrounding lighting, content, viewing angle and distance. Rated brightness ranges from 2,500 cd/m² on the standard HOLOFAN to 3,600 cd/m² on HOLOFAN MAX, and high-contrast content on a black background reads best. For outdoor or unusually bright locations, talk to our team before planning an installation.Compare hologram displays, LED screens and projectors →

02 · Topic

Products & compatibility

Sizes, choosing the right model, control options and accessories.

What HOLOFAN sizes are available?

HOLOFAN DESKTOP is 11.8″ (30 cm). HOLOFAN comes in 25.6″ (65 cm), 31.5″ (80 cm) and 39.4″ (100 cm). HOLOFAN ULTRA is 25.6″ (65 cm). HOLOFAN HDMI comes in 25.6″ (65 cm), 39.4″ (100 cm), 59″ (150 cm) and 71″ (180 cm), and HOLOFAN MAX in 59″ (150 cm) and 79″ (200 cm). For larger scale, HOLOHUMAN™ combines three displays into a life-size vertical system, and HOLOWALL™ tiles displays into 3×3, 4×4, 6×6 or custom walls.Hologram display size & viewing distance guide →

Which HOLOFAN display is right for my business?

Choose based on viewing distance, available space, desired visual scale, content and environment, not size alone; a larger display is not automatically the better fit. As a starting point: HOLOFAN DESKTOP for counters and desks, HOLOFAN for trade shows and retail, HOLOFAN ULTRA for premium presentation, HOLOFAN HDMI for live content and HOLOFAN MAX for larger spaces.3D hologram fan buying guide →

What is the difference between app-controlled and HDMI displays?

HOLOFAN and HOLOFAN ULTRA are app-controlled: you upload, manage and play content with the official HOLOFAN App, and the display plays it locally. HOLOFAN DESKTOP also plays stored content locally, managed with its dedicated software. HOLOFAN HDMI takes a live HDMI input from laptops, media players and cameras and shows your source in real time, with dedicated control. Choose HDMI when your content changes live; choose an app-controlled display when it loops from stored files.Explore HOLOFAN HDMI →

Can multiple HOLOFAN displays be combined?

Some multi-display configurations support synchronized or coordinated playback, but compatibility depends on the model and system configuration. HOLOWALL™ and HOLOHUMAN™ are designed as multi-display systems. Confirm compatibility before planning a custom multi-unit installation.Explore HOLOWALL™ display walls →

What accessories are available?

Official HOLOFAN accessories include the Premium 3D Hologram Visual Pack (compatible with all HOLOFAN models), an Adjustable Tripod, a Portable Power Bank, Acrylic Protective Round Covers in 25.6″, 31.5″ and 39.4″ sizes, an Extended Wall/Ceiling Mount, the HOLOFAN MAX Stand and Replacement Blades. Compatibility varies by model, so check each accessory page or ask our team to confirm the right fit.Shop HOLOFAN accessories →

03 · Topic

Content & custom 3D visuals

Uploading, using your own content and working with our 3D team.

How do I upload content to my HOLOFAN?

On HOLOFAN and HOLOFAN ULTRA, use the official HOLOFAN App to upload, manage and play your content; the setup guide included with your display walks through connecting the app. HOLOFAN DESKTOP uses its dedicated software instead of the app. HOLOFAN HDMI shows a live source through its HDMI input instead, and HOLOFAN MAX runs on dedicated control software. If you get stuck, our technical support team can help.Contact technical support →

Can I use my own videos and animations?

Yes. HOLOFAN displays can play compatible custom video and animation content using the HOLOFAN App, dedicated software, PC, USB or a supported input method, depending on the model. Content looks strongest when it is built for the display: isolated products, logos and 3D objects on a black background, high-contrast motion, and important elements kept inside the circular display area.What content works on a hologram fan →

Does HOLOFAN create custom 3D hologram content?

Yes. HOLOFAN’s in-house 3D team creates custom product holograms, logo animations, characters, advertising loops and campaign visuals designed specifically for HOLOFAN displays. The team can work from CAD, 3D models, engineering files, product photography and brand assets, and prepares the content for holographic playback. Project timing is confirmed before production begins.Explore custom 3D holograms →

What file formats are supported?

Supported file formats depend on the specific display and content system. For app-controlled HOLOFAN displays, MP4 video is the recommended format. If you are preparing custom content or converting existing files, our team can confirm the right format and specifications for your display before you start.Ask our team about your files →

Can I change my holographic content anytime?

Yes, on compatible display systems. New product, seasonal, promotional and campaign content can be loaded without replacing the physical display: app-controlled models update through the HOLOFAN App, HOLOFAN DESKTOP through its dedicated software, and HOLOFAN HDMI shows whatever your connected source is playing. Custom 3D content created for one campaign can often be reused or adapted later.

04 · Topic

Installation & operation

Setup, mounting, protection, events and care.

How do I install a HOLOFAN?

HOLOFAN DESKTOP, HOLOFAN and HOLOFAN ULTRA are designed for plug-and-play setup. The setup guide included with your display walks through assembly, mounting, power and loading your content, including safety guidance on mounting height and clearance around the blades. HOLOFAN MAX, HOLOHUMAN™ and HOLOWALL™ installations depend on your space, and our team scopes them with you.Talk to our team about installation →

Can HOLOFAN displays be wall-mounted or used on stands?

Yes. The Extended Wall/Ceiling Mount fits HOLOFAN 25.6″, 31.5″ and 39.4″ displays, the Adjustable Tripod gives a freestanding setup for trade shows, events and installations, and HOLOFAN MAX has its own dedicated stand. HOLOFAN DESKTOP is designed for counters and desks. Mounting options vary by model and location, so ask our team to confirm the right setup.Shop mounts and stands →

Are protective covers available?

Yes. The Acrylic Protective Round Cover adds protection in high-traffic environments and is available for 25.6″ (65 cm), 31.5″ (80 cm) and 39.4″ (100 cm) HOLOFAN displays. HOLOFAN DESKTOP is also available with a non-removable protective cover that protects the blades in customer-facing spots. Wherever people can approach a display, plan for a cover or enclosure.Acrylic Protective Round Cover →

Can I use a HOLOFAN at trade shows and events?

Yes. HOLOFAN displays are designed for commercial environments, including trade shows, exhibitions, events, launches and pop-ups. A 25.6″ (65 cm) HOLOFAN suits portable booth setups, HOLOFAN HDMI can show live demos from a laptop or camera, and larger displays or multi-display systems create focal points in bigger spaces. Our team can help you plan placement and content.Trade show hologram displays →

What maintenance is required?

Keep the display clean and dry, and always disconnect power and let the blades stop and cool before handling the unit. Dust on the LED blades can be wiped away with a soft, dry cloth; never use solvents. Replacement blades are available for 25.6″ to 39.4″ displays, and our support team can help with anything the setup guide doesn’t cover.Replacement Blades →

05 · Topic

Orders & support

Company, project pricing, warranty and getting help.

Where is HOLOFAN based?

HOLOFAN is a U.S. based holographic display company based in California, founded in 2021. We provide commercial holographic display hardware, custom 3D visual content, large-format holographic systems and deployment support for businesses.About HOLOFAN →

Do you offer bulk or enterprise pricing?

For multi-unit orders and enterprise projects, our team prepares project pricing based on your hardware configuration, quantity, custom content, installation and shipping requirements. HOLOHUMAN™, HOLOWALL™ and custom installations are always quoted per project. Request a quote with your project details; resellers and distributors can apply through our partner program.

Do HOLOFAN products include a warranty?

Yes. Every HOLOFAN display includes a 1-year warranty. To make a warranty claim, contact our support team through the Technical Support form with your order number and a description, photos or video of the issue. Warranty coverage is separate from returns; see our Return & Refund Policy for return eligibility.Submit a warranty claim →

Where can I find setup instructions?

HOLOFAN displays include a setup guide covering assembly, mounting, power and loading your content. If you need help during setup, our technical support team can walk you through it: choose Technical Support on our contact page and include your order number. For background on the technology, read How Does a Hologram Fan Work?Get setup help →

How can I contact technical support?

Use the Technical Support form on our contact page: choose the issue type, such as setup help, app or software, hardware, a warranty claim or content upload, and include your order number so we can help faster. You can also email support@holofanco.com or call 1-800-926-7051.Contact technical support →

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